Refund & Return Policy

We will gladly refund your money to payment form that was made or replace the product if the product is damaged during shipping, or if a different product was sent to you than the one ordered within 30 days of receiving the product. Refunds are given once the product(s) is returned to us in its original form. A shipping label will be provided upon request.  All other returns are subject to a 25% restocking fee. Due to the nature of our products, sterility is of utmost importance and no opened boxes will be issued a refund. 

Inspection of returned Products by Company. 

Upon acceptance of a return, User shall ship the Product to Company for inspection. Company’s inspection is intended to ensure that returned Product is fully functional, readable, and fit for its intended re-sale. In the event Company determines that a returned Product is defective, no refund will be made. Company will attempt to limit its inspection time; however, the inspection timeframe cannot be guaranteed. Upon completion of the inspection, providing the returned product is not defective, a full refund will be granted, minus any restocking fees associated with the returned product.

When Receiving Shipments. 

In the event a User claims more than three (3) instances of having received a lost, broken, incorrect, scratched, or otherwise problematic Product, Company may, in its sole discretion, determine that the User is not eligible to use the Services, and Company may elect not to apply credit to the individual’s account for such lost, broken, incorrect, scratched, or otherwise problematic Product. In addition to suspending or terminating a User’s account or access to the Site or Services, Company may pursue any remedies available at law.

When Sending Shipments. 

In the event Company determines that a User has shipped a lost, broken, incorrect, scratched, or otherwise problematic Product to Company for inspection, Company may in its discretion, determine that the User is not eligible to use the Services and Company may elect not to apply any credit to the individual’s account for such lost, broken, incorrect, scratched, or otherwise problematic Product. In addition to suspending or terminating a User’s account or access to the Site or Services, Company may pursue any remedies available at law.